Returns and Refunds Policy

1. Returns

If you are not satisfied with your purchase, you may return the product within 7 days from the date of receipt, provided the product is unused and in its original packaging.

  • Incorrect or Damaged Products: If the product received is not as reasonably described or is damaged, you may return it within 7 days for a full refund or replacement.
  • Failure to Receive Product: If you fail to take delivery of your order (unless it was due to an error or failure on our part), you will be responsible for the cost of returning the product to us.

2. Refunds

  • Pricing Errors: In the event of a typographical error in product pricing or information, Solarvet reserves the right to correct the error, cancel the order, and issue a refund if payment has been made. Refunds will be processed within 24 hours via the same method used for payment unless otherwise agreed.
  • Order Cancellation: Solarvet reserves the right to cancel any order if we are unable to meet the requirements or if the order does not comply with our policies. In such cases, we will communicate the cancellation and issue any applicable refunds promptly.